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Privacy Policy

Last Updated: April 29, 2026

1. Introduction

The Hidden Jewel ("we", "our", or "us") is a private vacation rental property located in Tucson, Arizona, managed by Precision Workz. We are committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Agreement to This Policy

By visiting this website, submitting a booking request, or using any feature of this site, you acknowledge and agree to the practices described in this Privacy Policy. You also acknowledge that this website operates an active security monitoring system designed to protect the site and its guests from unauthorized access, bot activity, and fraud.

3. Information We Collect

Automatically Collected (all visitors):

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time of visit
• Request frequency and behavioral patterns

Provided by You (booking and contact):

• Full name and email address
• Check-in and check-out dates
• Number of guests
• Messages, requests, and communications sent through the site
• Reviews submitted voluntarily

4. Security Monitoring System

• Automated analysis of your IP address and request patterns to assess threat level (Low, Medium, or Security Risk)
• Detection and automatic blocking of bot traffic, automated scanners, and malicious activity
• CAPTCHA challenges for connections that display suspicious behavior
• Logging of access attempts, blocked IPs, and security events
• Persistent blocking of IP addresses confirmed to be bots or threats
• Security event review by our site manager

This system is in place to protect the integrity of the site and the safety of legitimate guests. If your IP is restricted in error you may submit a review request directly from the restricted access page.

5. How We Use Your Information

• Process and manage booking requests
• Send booking confirmations and communications via email
• Respond to guest messages and requests
• Maintain site security and prevent fraud or abuse
• Improve site performance and user experience
• Comply with legal obligations

6. Email Communications

When you submit a booking request or contact form, we will send you transactional emails related to your inquiry. We do not send unsolicited marketing emails. All email communication is sent from precizionworkz@gmail.com.

7. Third-Party Services

We use the following third-party services which may process your data:

8. Data Retention

• Visitor logs: Retained for up to 90 days for security purposes
• Blocked IP records: Retained until manually cleared by the site manager
• Booking data: Retained as needed for reservation management and legal compliance
• Guest messages and reviews: Retained as part of the booking record

9. Data Sharing

We do not sell, rent, or trade your personal information. Data is shared only in the following limited circumstances:

• Service providers: Third-party services listed above, used solely to operate the site
• Legal requirements: If required by law, court order, or to protect against harm
• Security incidents: To investigate misuse or unauthorized activity

10. Your Rights

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where not required for legal or security purposes)
• Request removal of an IP restriction if you believe it was applied in error
• Withdraw consent for non-essential communications at any time

To exercise any of these rights, contact us at precizionworkz@gmail.com.

11. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

12. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected and how it is used
• Right to request deletion of personal information
• Right to opt out of the sale of personal information — we do not sell personal information
• Right to non-discrimination for exercising CCPA rights

13. Security

We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), HTTP Strict Transport Security (HSTS), real-time threat monitoring, and access controls on all administrative systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

14. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected by the "Last Updated" date at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy.

15. Contact

For any privacy-related questions or requests:
Email: precizionworkz@gmail.com
Property: The Hidden Jewel, Tucson, Arizona